Sarah Regan Snavely

Policies

PAYMENT

Payments can be made with through Paypal or  by personal check. 

Residents of North Dakota will be charged sales tax.

SHIPPING

I want you to be happy with your purchase from my studio.  Shipping ceramics is a dicey business. Shipping one-of-a-kind, somewhat fragile art work can be stressful. I want your item to arrive in one piece and unbroken.

Ask my customers, I'm a packing fool.

Boxes and sculptures are often double boxed. This means HUGE boxes and oversize charges. Huge boxes mean $ for shipping costs, especially outside the US.

I've tried to keep the shipping costs down as much as I can. At this time I do not charge an handling charge. Most work is sent via UPS Ground and USPS (depending on size).

With that, the store is set up for US shipping only for most of the large items. I'm very sorry about that - and I intend to remedy this as soon as I can. That said, if you are an international customer, please contact me to inquire about rates. I will do my best to come up with rates that are fair to both parties. International customers are responsible for taxes and fees.

Many sculptures cannot be shipped and must be hand delivered.

Thanks for understanding.

SPECIAL REQUESTS

I don't usually take on commissions, but if you see something in my shop that is not currently available that I've sold before, I am more than happy to try to fit in your request for a piece that is similar. Please note, requests can take from 2-5 months to complete depending on where I am in my production cycle. 

CONDITIONS OF USE

When you purchase anything from this shop you agree to hold Sarah Regan Snavely harmless from any loss, damage or injury due to any products purchased from us. Our maximum liability to you is the amount you paid for the item(s) purchased. All items offered on this site are provided "as is" and without warranties of any kind, whether express or implied.

Note: We reserve the right to update these policies at any time.

Thank you!

Sarah

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